Nicko Gana Saputra (2025) “STRATEGI PENGELOLAAN DATA TAMU DAN CRM: KUNCI SUKSES KEPUASAN PELANGGAN”, Penamuda Media, 1(1), p. VIII + 143 . Available at: https://penamudamedia.com/index.php/publisher/article/view/2 (Accessed: 22 August 2025).